Frequently Asked Questions
Expert advice and support for your ultramarathon journey.
How do I know which running pack size is right for me?
We provide detailed sizing charts on every product page. For ultramarathon packs, we recommend measuring your chest circumference while wearing your typical race-day layers to ensure a snug, bounce-free fit.
Do you offer international shipping for overseas races?
Yes, we ship worldwide using tracked courier services. Delivery times vary by location, but most international orders arrive within 5-10 business days, ensuring you have your gear well before race day.
What is your return policy for footwear?
We offer a 30-day return policy for shoes, provided they are in brand-new condition and in their original packaging. We recommend testing the fit on a carpeted surface indoors before heading out on the trails.
Are the hydration bladders and flasks BPA-free?
Absolutely. All hydration products sold at Centurion Running, including soft flasks and reservoirs, are 100% BPA and PVC-free to ensure your safety during long-distance endurance events.
Can I get advice on mandatory kit requirements for Centurion events?
Yes, our team consists of experienced ultra-runners who can guide you on the specific mandatory kit lists for our races. Look for the 'Mandatory Kit' badge on eligible products across the store.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your gear's progress right to your doorstep.